This policy explains what personal information Bongeeo collects, how it is used and what rights you have over it. It applies to this website and to any order you place through it.
What we collect
- Account details — your name, email address and phone number.
- Delivery details — the addresses you save or enter at checkout.
- Order history — what you bought, when, and what you paid.
- Technical data — IP address and browser type, used for security and to diagnose faults.
What we never collect
We do not store card numbers, CVV codes or mobile wallet PINs. Card payments are completed on the bank's own secure page; we receive only a masked reference such as the last four digits.
How we use it
To process and deliver your orders, to answer your questions, to prevent fraud and — only if you have opted in — to send marketing email. We do not sell your data.
Your rights
You can view and correct your details from your account at any time, unsubscribe from marketing with one click, or ask us to delete your account by emailing our support address. We keep order records for as long as tax law requires.
Cookies
We use cookies to keep you signed in, remember your basket and measure how the site is used. Blocking them will stop the basket and sign-in from working.